Our Story

TeleCare Health (now Total Care Health) was started in 2014 in Columbia, MO with the primary goal of providing quality, convenient and cost-effective virtual telemedicine services for companies and their employees. The concept of telemedicine, or health care at a distance, has been a rapidly growing component of health care over the past several years and the demand for urgent care telemedicine services has been increasing dramatically.

With such an increase in demand, numerous companies are now providing this type of telemedicine services, however Total Care Health’s model has been different from the start. Rather than just providing a brief interaction over the phone that may or may not resolve the issue, we offer a more concierge-type of service in that we go well beyond the basic telemedicine interaction to ensure proper care for our patient. We help employees navigate
healthcare, and if there are services the patient needs that we are unable to provide, we will direct them to the most appropriate next level of care.

As a natural evolution of our services, TeleCare Health in June of 2015 added health improvement programs, HRAs, risk stratification and biometric screenings to its telemedicine component in order to further enhance and improve employee health. Given our new vision and more comprehensive services, we have changed our name to Total Care Health, which reflects our commitment to the overall health and wellness each employee and their respective family members.

     Testimonials

“This is an amazing service, I am so glad that our company has this service”

 

“I just can’t tell you how much I am impressed with your service”

 

“I really enjoyed talking to you Doc, this is a great deal.   It’s nice to know that someone cares, and that my company cares about my health!”   –  regarding Total Care Health Wellness Program.

 

“Total Care Health has been one of the greatest resources. Their approach is very different from traditional health care providers in the way they get my employees the medical care they need without missing any work. It has helped my company with attendance and production issues that often arise from illnesses no one can avoid. Thank you Total Care Health!”

 

“This is an amazing service, so easy and convenient – I love it”

 

“ I have had [multiple] instances of using Total Health Care and [they] were fantastic experiences that saved me a ton of time and anxiety.   They are the best.”

 

“As kids get ear infections, or viruses it is expensive to run them to the urgent care or go see their primary doctor.  Not to mention that if they didn’t have the flu before going to the doctor, there is a good chance they can catch it from just sitting in the waiting room.  [You can avoid all of that by using Total Care Health]”

 

This is a wonderful service and I greatly appreciate [my employer] providing it!”


 Meet Our Physicians

  • Matt Thornburg

    Founder, Principal and President/CEO

    Medical School: University of Missouri-Columbia School of Medicine – 1999

    Board certified in: Family Medicine with Specialty Training in Sports Medicine

  • Jason Zerrer

    Co-Founder and Principal

    Medical School: University of Missouri-Columbia School of Medicine (2001)

    Board certified in: Emergency Medicine

  • Chris Farmer

    Co-Founder and Principal

    Medical School: University of Missouri-Columbia School of Medicine (2000)

    Board certified in: Family Medicine with Specialty Training in Sports Medicine

  • Robert Gorman

    Principal, Chief Operating Officer and Chief Medical Officer

    Medical School: University of Missouri-Columbia School of Medicine (1999)

    Board certified in: Internal Medicine, Pediatrics